CRM & Marketing Automation for Growing Businesses

Stop Losing Opportunities After the First Enquiry.

MJC Media Agency helps businesses organise leads, manage their sales pipelines and automate customer follow-up through connected CRM and marketing systems.

For businesses across Dublin, Ireland and beyond, the aim is a clearer sales process: fewer missed enquiries, better ownership and less repetitive administration.

Dublin-based. Working across Ireland, the UK & internationally.

A Clearer View of Every Opportunity

A CRM is useful when it matches how your team actually works. We map enquiry handling, sales stages and communication needs before choosing the workflows and connections that support them. Automation can assist the process; it cannot guarantee higher conversions.

Our CRM & Marketing Automation Services

CRM Setup & Configuration

01

We configure the CRM around the information your team needs to manage an opportunity. Clear fields, ownership and access matter more than an account full of unused features.

  • Contact fields and account structure
  • Team access and ownership
  • Practical configuration and handover

GoHighLevel Implementation

02

GoHighLevel can connect contact management, pipelines, calendars and communications. We agree the features and setup that suit your business rather than assuming every tool needs to be switched on.

  • Account and feature configuration
  • Connected forms and calendars
  • Workflow planning and testing

Sales Pipeline Development

03

A pipeline should show where each opportunity stands and what needs to happen next. We define stages with your team so the system reflects the real sales process.

  • Clear stage definitions
  • Opportunity ownership
  • Next actions and sales visibility

Lead Capture & Routing

04

Enquiries need to reach someone who can act on them. We review capture sources, field mapping and routing to reduce manual copying and avoid unclear responsibility.

  • Website and advertising lead sources
  • Field mapping and duplicate checks
  • Team routing and notifications

Automated Email Follow-Up

05

Relevant follow-up can acknowledge an enquiry and support the next step. We plan messages, timing and stopping conditions with consent and contact preferences in mind.

  • Enquiry acknowledgements
  • Timed follow-up sequences
  • Opt-outs and workflow exit rules

Lead Nurture Campaigns

06

Some prospects are interested but not ready to act. Suitable nurture keeps communication relevant, without repeatedly chasing people whose circumstances have changed.

  • Useful email content
  • Segmentation by interest or stage
  • Reactivation where appropriate

Appointment Booking & Reminders

07

Calendars and reminder workflows can help your team manage bookings consistently. Configuration needs to account for staff availability and the journey when plans change.

  • Booking calendars and availability
  • Appointment reminders
  • Rescheduling and no-show workflows

Customer Journey Automation

08

We connect appropriate actions to agreed triggers, then test how they behave. The aim is to support staff and remove repetitive tasks, not hide decisions inside unreviewed workflows.

  • Trigger and action mapping
  • Human handover points
  • Testing and workflow documentation

Reporting & Pipeline Visibility

09

Reliable records help show response times, appointments and the progress of opportunities. Reports need consistent stage definitions and maintained data to be useful.

  • Lead source and pipeline reporting
  • Response and activity visibility
  • Sales outcomes where recorded

CRM Integrations

10

Connections depend on your tools, permissions and supported interfaces. We assess feasibility before agreeing how advertising, forms, calendars or communications will exchange data.

  • Native and supported integrations
  • Field and consent mapping
  • Failure handling and connection checks

One Partner. One System. One Objective: Growth.

How We Work

  1. 01

    Map

    Review your current enquiry journey, tools and team responsibilities.

  2. 02

    Configure

    Build contacts, fields, pipelines and calendars around the agreed process.

  3. 03

    Connect

    Assess and implement suitable lead-source and communication connections.

  4. 04

    Test

    Check routing, reminders, exit rules and human handover with sample enquiries.

  5. 05

    Support

    Agree handover, ongoing support and review of workflow performance.

One Partner for the Whole Customer Journey

We connect commercial strategy with advertising, lead capture, CRM and measurement. Direct communication and feedback from your team help keep the work focused on what matters: relevant opportunities and a clearer path from enquiry to customer.

  • Commercial objectives, not vanity metrics
  • Connected advertising and follow-up
  • Ongoing review and direct communication

Connected Services

CRM & Marketing Automation: Your Questions Answered

What is a CRM?

A CRM is a customer relationship management system. It brings contacts, enquiries and sales opportunities into one place so your team can track conversations and next steps. Its value depends on a clear process and accurate records, not just having software.

What is GoHighLevel?

GoHighLevel is a platform that combines tools such as contact management, sales pipelines, forms, calendars and automated communications. Available features depend on the account and configuration. We use the relevant tools to support an agreed customer journey.

Is GoHighLevel suitable for small businesses?

It can suit a small business that needs to connect enquiry handling, follow-up and booking. Suitability depends on your process, current tools, team capacity and required features. We review those needs before recommending a setup rather than assume one platform fits everyone.

Can you migrate an existing CRM?

Migration may be possible depending on export access, data quality, field structure and the destination platform. We assess what can be transferred, consent records and any limits before agreeing the work. A migration should include checks rather than assume every historic record or feature will move unchanged.

Can Facebook leads automatically enter a CRM?

Suitable connections can route Meta form submissions into a CRM. The setup needs correct permissions, field mapping and workflow behaviour. We also check how repeated submissions, qualification details and lead ownership should be handled.

Can a CRM send appointment reminders?

A suitably configured CRM and calendar can trigger reminders through supported communication channels. Messages should respect preferences and consent, and account for cancellations or rescheduling. Reminders assist coordination but do not guarantee attendance.

What is lead nurture automation?

It is a planned sequence of relevant communications for prospects who are not yet ready to buy. Messages can respond to interests or pipeline stages, with clear exit conditions and opt-outs. The goal is useful follow-up, not sending the same sales message indefinitely.

How much does CRM implementation cost?

Cost depends on the configuration, data migration, integrations, workflows and support required. Software subscriptions and implementation work are different costs. We scope the process first and agree the work rather than publish an unsupported fixed price.

Can you connect Google Ads and Meta Ads to a CRM?

Lead capture and advertising measurement can be connected where the systems support it. Meta instant forms, website enquiries and source information each need an appropriate approach. We review access, consent and technical feasibility; not every integration is available in every account.

Do you provide ongoing CRM support?

Ongoing support can be agreed around the setup and the needs of your team. We define what is included, how changes are handled and what monitoring is required. A clear handover and maintained workflows are important whether support is ongoing or project-based.

Related Insights

Ready to Connect Your Enquiries, Follow-Up and Sales?

Let’s discuss your business, your current systems and the opportunities to improve your customer acquisition strategy.